Klaus Balzer
2007-02-02 until 2007-02-14 | Samui Buri Beach Resort & Spa, Maenam Beach
First of all, it s hard to focus on the positive aspects:1)the rooms:We had a deluxe pool room. that was great. but just accomodation, no hospitality, very bad service!2)the garden: nice tropical surrunding but missing all the small details they make the diference between a luxury hotel an a 4 star accomodation.We were very disapointed because who know, what Samui can offer, will see: here you will just find a place to sleep. The breakfast is, compared to other 4 star resorts, bad. The staff was mainly talking to theirselves, and if you need something, you have to ask several times. The most disapointing thing was, that when we asked to leave early, thei said: you can go but we charge you full stay!!!So the motto of the hotel is: leave us your money but leave us alone!
| great! even our wish to relocate us to another hotel would have been no problem
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Brianne Sutton
2006-12-26 until 2006-12-30 | Samui Buri Beach Resort & Spa, Maenam Beach
Hotel is beautiful. A very quit location. Staff were a little unorganised at reception but very helpful. The rooms are amazing as was the pool and the pool staff finding beds, shade etc. A trip to the main beach on the island will take about 20 mins. Hotel does have a bus but this gets full and only leaves and returns once out 7pm back 10pm. A taxi will cost about 500 bht one way.
| Excellent. As smooth as culd be.
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